{"xsrfToken":"517c1a2ca2b152bc65c1f0772d12dd3f09adf5a5_lout","branding":{"id":"2","key":"zsd","name":"Zira Service Desk","portalBaseUrl":"/servicedesk/customer/portal/2"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/6365a2db-6e1a-4ae9-a37b-4c2b6a9384ff/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4MzFkNmNkOC1kYzBiLTQ4ZjQtYWY5YS1mNzJhN2Q4NDAyMmQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjYzNjVhMmRiLTZlMWEtNGFlOS1hMzdiLTRjMmI2YTkzODRmZiI6WyJyZWFkIl19LCJleHAiOjE3NDg5NzIyMjUsIm5iZiI6MTc0ODk3MTYyNX0.gAkIJqFvY1sB7KeBeU425tTf62RmpWwUIXm63kxSDV8&client=831d6cd8-dc0b-48f4-af9a-f72a7d84022d&mode=fit","logoId":"6365a2db-6e1a-4ae9-a37b-4c2b6a9384ff","isLogoAvailable":true,"helpCenterTitle":"Documentation","sharedPortalName":"Documentation","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Documentation","sharedPortalName":"Documentation","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#000000","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"zsd","projectId":10105,"serviceDeskId":2,"name":"Zira Service Desk","description":"","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"10123","name":"Feature Request","descriptionHtml":"","callToAction":"Feature Request","introHtml":"<p>Let us know your idea for a new feature or improvement.</p>","icon":10322,"iconUrl":"https://myzira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10322","groups":[2],"key":""},{"id":"10121","name":"Licensing & Billing","descriptionHtml":"","callToAction":"Licensing & Billing","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10314,"iconUrl":"https://myzira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10314","groups":[2],"key":""},{"id":"10122","name":"Report an Issue","descriptionHtml":"","callToAction":"Report an Issue","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10303,"iconUrl":"https://myzira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10303","groups":[2],"key":""},{"id":"10120","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10321,"iconUrl":"https://myzira.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10321","groups":[2],"key":""}],"reqGroups":[{"id":2,"name":"General"}],"orderMapping":{"2":[10120,10121,10122,10123]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"af54f5a9-9cf7-3127-889e-455c2a9bbb57","appLinkName":"System Confluence","appLinkUrl":"https://lightapp.atlassian.net/wiki","spaceKey":"ZKB","spaceName":"Zira Knowledge base","spaceUrl":"https://lightapp.atlassian.net/wiki/spaces/ZKB","isServer":false},"labels":[],"projectKey":"ZSD","serviceDeskId":2,"kbLinkDomainURLs":["https://myzira.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ZSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4MzFkNmNkOC1kYzBiLTQ4ZjQtYWY5YS1mNzJhN2Q4NDAyMmQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMTA1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDg5NzI4MjUsIm5iZiI6MTc0ODk3MTYyNX0.AJE6Zi3E517-NdvMmjzX1Y6kVYqFdE_bof3y4uAahcA","targetCollection":"upload-project-10105","endpointUrl":"https://api.media.atlassian.com","clientId":"831d6cd8-dc0b-48f4-af9a-f72a7d84022d","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"248f8dd2-9d07-448f-b5d3-96609cc2e2c0","name":"Getting Started","description":"These articles will give you a basic understanding of Zira and how to interact with the system.","categoryUrl":"https://myzira.atlassian.net/servicedesk/customer/portal/2/topic/248f8dd2-9d07-448f-b5d3-96609cc2e2c0","lastUpdated":"1598574538307","createdAt":"1586816503323"},{"id":"4be35c72-e954-40cd-9f83-b2b400ac4bf2","name":"Configuring Your Site and Systems","description":"These articles will walk you through setting up your site, systems, and data sources.","categoryUrl":"https://myzira.atlassian.net/servicedesk/customer/portal/2/topic/4be35c72-e954-40cd-9f83-b2b400ac4bf2","lastUpdated":"1598574821822","createdAt":"1598574505494"},{"id":"15d2431b-3fed-44cd-8a82-51f66ba05bc0","name":"Integration Options","description":"Integration options for getting data connected to Zira.","categoryUrl":"https://myzira.atlassian.net/servicedesk/customer/portal/2/topic/15d2431b-3fed-44cd-8a82-51f66ba05bc0","lastUpdated":"1598994981053","createdAt":"1598581533960"},{"id":"ba478f33-d5b4-4cdf-b83a-890455d26306","name":"Mobile","description":"These articles will give you a basic understanding of Zira mobile.","categoryUrl":"https://myzira.atlassian.net/servicedesk/customer/portal/2/topic/ba478f33-d5b4-4cdf-b83a-890455d26306","lastUpdated":"1598913446521","createdAt":"1598913123419"},{"id":"ebea7700-c84d-48fb-8a80-fc68dd3b371b","name":"FAQs","description":"Articles for Frequently Asked Questions about Zira.","categoryUrl":"https://myzira.atlassian.net/servicedesk/customer/portal/2/topic/ebea7700-c84d-48fb-8a80-fc68dd3b371b","lastUpdated":"1598580122483","createdAt":"1593466002662"},{"id":"ac053e94-05cb-456d-b087-9fccc49c6b7f","name":"How To","description":"Catalog of \"How To\" articles with step by step instructions. ","categoryUrl":"https://myzira.atlassian.net/servicedesk/customer/portal/2/topic/ac053e94-05cb-456d-b087-9fccc49c6b7f","createdAt":"1596231811841"}]}},"sharedPortal":{"name":"Documentation","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://myzira.atlassian.net/wiki","kbLinkDomainURLs":["https://myzira.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=myzira","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"517c1a2ca2b152bc65c1f0772d12dd3f09adf5a5_lout","baseUrl":"https://myzira.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://myzira.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"831d6cd8-dc0b-48f4-af9a-f72a7d84022d","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"c3de371a62ea49058e8fe2b4affde4fb","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}